Front Studio Phone Interface

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These are STEP-BY-STEP INSTRUCTIONS for taking calls on the air in WEFT's Front Studio (prior to remodeling). This document will need to be updated to reflect changes resulting from remodeling, if any.

Contents

NUMBER TO DIAL

Tell callers/guest(s) to call 217-FLY-LIVE.

CHECKLIST

  1. Select “FLY-LIVE” and “Phone” as input channels for L1 and L2 on the main board.
  2. Turn L1 and L2 on (or remember to turn them on when ready); this is how your listeners and you will hear the caller on the air
  3. Put the sliders on L1 and L2 around 30-40, then adjust as needed.
  4. Make sure your microphone is on, or will be on when ready, or no one will hear you. You will not use the black phone once the caller is on air.
  5. Find the ON and OFF buttons for Lines 1 & 2 on the call-in phone interface control [CIPIC]

WHEN THE BLACK PHONE RINGS

  1. A red light will flash above the line selector button.
  2. The “ON” button controlling the corresponding phone line on CIPIC will flash green.

WAYS TO ANSWER THE BLACK PHONE

  1. In the booth if (i) you are alone or (ii) you are expecting this call.
  2. Or have a second person answer outside of the booth and signal which line the caller is on once the caller is ready to go on air.

CALL HANDLING

  1. Pick up the black phone and greet the caller.
  2. Tell the caller you are about to put them on air (this is required by law).
  3. Put the caller on hold and put the phone back on the cradle. You will not need it while the caller is on air.
  4. On CIPIC, press the “ON” button for the caller’s line.

- This directs the caller’s voice to the L1 or L2 channel on the main board. - You will not be able to put this caller on hold after this point. - The caller will be on air unless you turn off the channel that corresponds to the caller’s line on the main board.

DOUBLECHECK!!!

  1. Is L1 or L2 (depending on the caller’s line) ON?
  2. Is your mic is ON?
  3. The caller is now on air. Talk!

STEPS TO END THE CALL

  1. Follow these steps when you are finished talking:
  2. Turn L1 or L2 OFF (to avoid broadcasting noise when the caller hangs up)
  3. If you do not need to talk to the caller any more, press the right-hand side button labeled OFF on CIPIC.
  4. If you do need the caller to stay on the line, pick up the black phone, press down the button for the caller’s line, press the “HOLD” button to un-hold. You can now talk to the caller on the black phone.
  5. You are done!
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